Shipment

To avoid delays make sure you have done the following:

• Make sure you give the correct shipping information.
• Correctly select the shipping rate.
• That the shipment is within the delivery area.

If you omitted any information or payment, contact the branch to make the necessary adjustments.

If the shipping data does not correspond to the shipping rate, the order will be void.

If your order was created originating from Facebook and you did not select a delivery date and time. It will be necessary to call the desired delivery branch to schedule home or branch delivery.

comeme.com.mx/pages/branches

If the delivery person does not find anyone at home:

• The person who placed the order will be called to notify them.
• The arrangement will be returned to the branch to be picked up by the customer. that same day during branch hours.
• If you do not collect, you will only have a credit of 50% of the value for a future purchase of the same price.
• Any forwarding request will generate an extra cost assigned by the branch.

Check shipping rates and branch data at:

comeme.com.mx/pages/tarifas

comeme.com.mx/pages/branches

Payments

If your form of payment is in CASH and for SAME DAY delivery (Oxxo, Elektra, Western Union, Compropago, etc.) it is REQUIRED that the buyer:

1. Send digitally (photo or scan) your proof of deposit through the following link: comeme.com.mx/comprobante-de-pago . Only if your order is for the next 8 hours should you send proof of payment.
2. You must also contact the branch to report payment and delivery on time. Branch data: comeme.com.mx/datos-de-sucursales
3. If the payment is made through Western Union or Money Gram, please verify that your payment was processed through the following Wester Union or Money Gram links.

It is important to note that if the payment is made with little notice or is not reported, it will be taken with a delivery time of 3 hours from the moment it is reported.

Contact us for any questions: pedidos@comeme.com.mx

The purchase guarantee applies from the moment the proof of payment is sent to the branch in charge of the delivery.

Warranty

Cómeme is committed to its products and guarantees the quality of the product, the freshness of the fruit, symmetry of the designs, materials, bases and boxes registered trademark Cómeme.

The arrangements are prepared the same day guaranteeing quality, punctuality and freshness.

In case of delay or return of a shipment due to incorrect information provided by the client; Quality guarantee will NOT APPLY Eat me in punctuality and freshness of the product.

See warranty details at comeme.com.mx/garantias

Contact us for any questions: garantias@comeme.com.mx

Schedule

All orders for home delivery will be made 5 hours in advance.

Home delivery will be made within the specified hours of your order.

If you require an order with special hours, it is necessary to call the branch that will deliver to verify availability and any extra payment for shipping.